Leader, Strategist, Innovator, Technologist, and Marketer
A strategic business leader and digital technologist who delivers innovative digital solutions that engages and enables customer experiences, while driving up revenue and reducing operational costs. With a proven delivery track record managing and building digital solutions with successful cross functional teams. I have experience in managing a vast array of cross functional teams with direct reports, indirect reports, offshore reports and onshore consultants, who all work together to deliver successfully across organizational needs. I have repeatable and consistent success in areas such as Customer Engagement, Customer Experience Development/Strategy, Omni-Channel Experience Strategies, Omni-Channel Content Strategies, Marketing Technologies, Customer Relationship Management, Digital Asset Management, Content Management, Business Development, Application Development, E-Commerce Development/Management, Project Management, Product Development, Product Management, Business Process Management, Resource Management, and Brand Management.
ABOUT ALEXANDER CHIMON
Living and working in all over the world (in 32 total countries), I had the opportunity to learn a significant amount in my field. I helped many fortune 100 companies build solutions unique to their organization, as well as help them understand industry best practices to deliver increased revenues or decreased costs for their business.
Building digital strategies and solutions for 120 countries (with over 340 markets), 36,000 restaurants, 65 million consumers, and 1.8M employees that will drive revenues and savings of over $165M per year and manage a budget of around $15M.
Built technical strategies and solutions for the nation’s best rated automotive website that delivered experiences for over 40M customers per day and drive saving or revenue of over $74M per year.
Defined business and technical strategies/solutions that delivered over $1B in revenue and cost savings for hundreds of Fortune 500 customers worldwide.
My Roles & Responsibilities
DIGITAL LEAD - MCDONALDS CORPORATION
April 2015 - Present
A leader within the McDonalds Global Digital team managing both the solutions and strategies for Digital Asset Management, Content Management Solutions, Omni-Chanel Content, Omni-Channel Experiences, Digital Experiences, Digital Signage (including menu boards), Social Media, and Paid Media; for over 120 markets with over 36,000 restaurants and over 65 million customers, as McDonalds (the world’s largest restaurant chain) ventured into a significant Digital Transformation.
SR. MANAGER OF ENTERPRISE APPLICATIONS
March 2012 - April 2015
Managed four cross functional teams of (12-15 people) to deliver marketing technology solutions for our consumer facing website and support the enterprise marketing needs. Focused on building out technical strategies around our Cars.com website content management system, knowledge management, content delivery, service oriented architecture, micro services, and technical solutions.
PRINCIPLE TECHNICAL CONSULTANT
January 2003 - March 2012
Managed global and cross functional teams to deliver Fortune 100 customer project needs and services. Ensured that customer success was delivered and that all needs were satisfied by our teams. Also, developed and managing project plans that help customer deployments and internal business operations within eDiscovery, Document Management, Knowledge Management, Collaboration, Asset Management, Enterprise Search solutions, and Content Management.
MBA, DEPAUL UNIVERSITY
Studied General Business, International Business, and Business Operations.
MS, DEPAUL UNIVERSITY
Focused on E-Commerce and Marketing Technologies.
BS, DEPAUL UNIVERSITY
Focused on Computer Science and Human Copmuter Interaction